Steamline Carpet Care Straight answers before you hire
Plain answers to the questions people actually ask before booking this work, from a team that does it properly.
Choosing a carpet cleaner
What to check before you let anyone near your carpet, so you hire on certification and proof, not the lowest phone price.
Red flags when hiring a carpet cleaner
The warning signs behind most carpet-cleaning horror stories: a phone price with no room count, no certification, no insurance and a carpet left soaking wet.
Read the guide →Do I need a licensed carpet cleaner?
Carpet cleaning does not need an occupational licence in Australia, which is exactly why IICRC certification and insurance matter so much. What to ask for instead.
Read the guide →Pricing and quotes
What a carpet clean is really worth, how it is priced per room, and how to read a quote before you agree.
How the clean is done
What good looks like on the day, how long it takes to dry, and which stains actually lift.
How long does carpet take to dry after cleaning?
Why a properly cleaned carpet dries in 2 to 4 hours, what makes it take longer, and why a carpet left soaking for two days is the number-one complaint in the trade.
Read the guide →Carpet stains that lift, and the ones that will not
An honest guide to which carpet stains a professional clean removes, which are permanent dye or wear, and how to give any stain the best chance of coming out.
Read the guide →Aftercare and guarantee
What the guarantee covers, and how to keep your carpet fresh between cleans.
Carpet-cleaning guarantees, in plain English
What a real carpet-cleaning guarantee covers, what a spot-return guarantee actually means, and why a "100% guarantee" with no callback is worthless.
Read the guide →Aftercare: making a carpet clean last
Simple aftercare that keeps your carpet fresh between professional cleans: drying, vacuuming, dealing with fresh spills, and how often to book a clean.
Read the guide →Read enough? Get a free quote that does what the guides describe.
Tell us what you need. We’ll book a walkthrough and send a quote with the work itemised, not just a number.